Article ID: 271861 - View products that this article applies to.
This article was previously published under Q271861
When a domain user from a Microsoft Windows 2000 child domain tries to request a user certificate by using the Microsoft Management Console (MMC) Certificates snap-in, the domain user receives the following error message:
If the request is made by using a Microsoft Internet Explorer browser, the domain user receives the following error message:
Certificate Request Wizard
Windows cannot find a certification authority that will process the request.
Certificate Request Denied
Your certificate request was denied
Contact your administrator for further information.
The Domain Users group on the child domain does not have the right to enroll a user template.
To resolve this issue, follow these steps:
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/279780/ )Error message: Windows cannot find a certification authority that will process this request
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