Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Permission Error Messages Occur When Printing with the Guest Account
Article ID: 271901 - View products that this article applies to.
This article was previously published under Q271901
When you are working on a computer that is running Windows, if you attempt to connect to a printer on another Windows computer that is part of a workgroup or a member of an untrusted domain, you may receive the following error message:
This message occurs regardless of the guest account that is being enabled or disabled on the local computer.
You do not have sufficient access to your machine to connect to the selected printer.
In addition, when you log on to the client locally and install the printer, when you print a file, you may receive an error message when the print job is spooling. The system event log on the print server reports the following message:
Event ID: 45
Document failed to print due to GDI/Driver error in rendering.
This issue may occur if you do not have proper NTFS permissions on the Spool folder. By default, Windows sets stricter permissions on the Spool folder.
NOTE: This issue does not occur when you give the Everyone group Full Control permissions (the default NTFS permissions) on the Spool folder in Microsoft Windows NT 4.0.
To resolve this issue, use any of the following methods:
(http://support.microsoft.com/kb/244600/EN-US/ )Default NTFS Permissions in Windows 2000
(http://support.microsoft.com/kb/148437/EN-US/ )Default NTFS Permissions in Windows NT