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Permissions for Users in a Trusted Domain Appear as 'Account Unknown'
Article ID: 271924 - View products that this article applies to.
This article was previously published under Q271924
When you attempt to assign permissions to users in a trusted domain, the permissions for the user accounts in the trusted domain appear as "account unknown".
This behavior can occur when the trust between the domains has been broken.
Reestablish the trust between the two domains. After the trust is reestablished, you can then assign permissions to users in the trusted domain.