Borders May Be Printed Around Page in Internet Explorer or Outlook Express

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Article ID: 272081 - View products that this article applies to.
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When you use Internet Explorer 5.5 or Outlook Express 5.5 to print a Web page or an e-mail message, a border may be printed around the page.


This problem can occur if you are using a dot-matrix printer.


To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
267954 How to Obtain the Latest Internet Explorer 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Date      Time   Version         Size     File name  
01/23/01  13:23  5.50.4613.2300  394,240  Shdoclc.dll


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.5 Service Pack 2.


This issue is known to affect the following printers:
  • Epson 440
  • Epson LQ 2550
  • Epson Stylus Color printers
  • Fujitsu DL3800
  • Fujitsu DL3800
  • IBM Proprinter XL
  • NEC P9XL


Article ID: 272081 - Last Review: February 28, 2014 - Revision: 3.2
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.5
kbnosurvey kbarchive kbprint kbqfe kbprb kbie550presp2fix kbhotfixserver KB272081

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