OL2000: Outlook Deletes Items When You Run the Move to Folder Command

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Article ID: 272087 - View products that this article applies to.
This article was previously published under Q272087
This article has been archived. It is offered "as is" and will no longer be updated.
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Symptoms

When you run the Move to Folder command, items are permanently deleted if the items must be converted to another form type. If you move an e-mail message to a Calendar folder or a Tasks folder, and the original message is embedded into the new task or calendar, and you do not save the new task or calendar, data is lost.

Resolution

To resolve this problem, install the following files on the computer that experiences this problem.
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File nameVersion
Emsmdb32.dll5.5.3142.0
Envelope.dll9.0.4201
Mapi32.dll5.5.3134.0
O1i9.dll5.5.3134.0
Omint.dll5.5.3134.0
Outex.dll8.30.3140.0
Outllib.dll9.0.4513
Outlibr.dll9.0.4513
Sendto9.dll9.0.4201

These following files are installed when you run the appropriate Microsoft Windows installer patch for your computer.
Collapse this tableExpand this table
File name SizeDateTime
Oqfe8100_client.msp1,693KB2000-09-15 17:56
Oqfe8100_admin.msp5,061KB2000-09-15 17:22

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

More information

This problem occurs because Outlook views the newly created form with embedded messages as a new message, therefore Outlook does not have anything to revert back to when you close the form.

The only way to recover this message is to restore the messages from a back up copy of them that you previously made.

Properties

Article ID: 272087 - Last Review: February 28, 2014 - Revision: 3.0
Applies to
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kboffice2000presr2fix KB272087

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