Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Policy reporting tools indicate empty Internet Explorer Maintenance policy as winning
Article ID: 2722241 - View products that this article applies to.
After using the Internet Explorer Maintenance ("IEM") context-menu option to 'Reset browser settings', a group policy object may be reported as the source of winning Internet Explorer Maintenance content even though the IEM settings have been removed.
The policy reporting tools identify the applicability of Internet Explorer Maintenance settings by the existence of their Client Side Extensions ("CSE"). The 'Reset browser settings' option removes the IEM content but does not direct the policy editor to remove the extensions.
Microsoft has confirmed this to be a problem in the products mentioned in the Applies To section.
To work around this issue, administrators can leverage one of the two following options:
Group Policy Client Side Extension List
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.