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RPC Server service stops responding
Article ID: 272303 - View products that this article applies to.
This article was previously published under Q272303
NoticeThis article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center
(http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fwin2000)is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy
If a malicious user transmits a malformed Remote Procedure Call (RPC) client packet to a Windows 2000-based computer, the RPC Server service on the host computer may stop responding (hang). If this occurs, you must restart the host computer for the RPC Server service to work properly.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/ )How to obtain the latest Windows 2000 service pack
119591Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/119591/ )How to Obtain Microsoft Support Files from Online Services
Date Time Size File name ---------------------------------------- 08/25/00 06:21p 426,256 Rpcrt4.dll 08/25/00 06:22p 183,056 Rpcss.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
For related information about this problem, please visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/bulletin/fq00-066.mspxFor additional security-related information about Microsoft products, please visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/default.mspxFor additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/249149/ )Installing Microsoft Windows 2000 and Windows 2000 hotfixes