RPC Server service stops responding

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Article ID: 272303 - View products that this article applies to.
This article was previously published under Q272303
Notice
This article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy.
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SYMPTOMS

If a malicious user transmits a malformed Remote Procedure Call (RPC) client packet to a Windows 2000-based computer, the RPC Server service on the host computer may stop responding (hang). If this occurs, you must restart the host computer for the RPC Server service to work properly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix should have the following file attributes or later:
   Date       Time     Size      File name
   ----------------------------------------
   08/25/00   06:21p   426,256   Rpcrt4.dll
   08/25/00   06:22p   183,056   Rpcss.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

MORE INFORMATION

For related information about this problem, please visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/bulletin/fq00-066.mspx
For additional security-related information about Microsoft products, please visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/default.mspx
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the following article number to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 hotfixes

Properties

Article ID: 272303 - Last Review: February 20, 2007 - Revision: 6.4
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbbug kbfix kbgraphxlinkcritical kbwin2000presp2fix KB272303

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