Error message when you run the Set-MsolPasswordPolicy cmdlet in Office 365: "Unable to complete this action"

Article ID: 2723716 - View products that this article applies to.

Not sure what release of Office 365 you're using? Go to the following Microsoft website:
Am I using Office 365 after the service upgrade?
(http://office.microsoft.com/redir/HA103982331.aspx)
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PROBLEM

When you run the Set-MsolPasswordPolicy Windows PowerShell cmdlet in Microsoft Office 365 to set the password policy, you receive the following error message:
Set-MsolPasswordPolicy : Unable to complete this action. Try again later.
At line:1 char:23
+ Set-MsolPasswordPolicy <<<< -NotificationDays 30
+ CategoryInfo : OperationStopped: (:) [Set-MsolPasswordPolicy],
MicrosoftOnlineException
+ FullyQualifiedErrorId : Microsoft.Online.Administration.Automation.Inter
nalServiceException,Microsoft.Online.Administration.Automation.SetPassword Policy

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CAUSE

This issue occurs if the one or more of following required parameters are missing when you run the cmdlet:
  • DomainName
  • NotificationDays
  • ValidityPeriod
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SOLUTION

To resolve this issue, run the Set-MsolPasswordPolicy cmdlet together with the required parameters. For example: 
Set-MsolPasswordPolicy -DomainName contoso.com -NotificationDays 15 -ValidityPeriod 180
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MORE INFORMATION

The Windows PowerShell commands in this article require the Windows Azure Active Directory Module for Windows PowerShell. For more information about Windows Azure Active Directory Module for Windows PowerShell, go to the following Microsoft website:
Manage Windows Azure Active Directory by using Windows PowerShell
(http://aka.ms/aadposh)
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Still need help? Go to the Office 365 Community
(http://community.office365.com/)
website.
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Properties

Article ID: 2723716 - Last Review: May 15, 2013 - Revision: 8.0
Applies to
  • Microsoft Office 365 for enterprises (pre-upgrade)
  • Microsoft Office 365 for small businesses  (pre-upgrade)
  • Microsoft Office 365 for education  (pre-upgrade)
  • Windows Azure Active Directory
Keywords: 
o365 o365a o365m o365062011 pre-upgrade o365e o365p o365022013 after upgrade KB2723716
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