Error Message When You Use a Multiple-Processor Image on a Single-Processor Computer with Sysprep

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Article ID: 272378 - View products that this article applies to.
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An image that is created with Windows 2000 Service Pack 1 (SP1) for both single and multiple-processor computers may not work and you may receive an error message that Kernel32.dll is unsigned.


This problem can occur because your computer checks to determine if the files are signed correctly. An updated version of this file is not included in SP1. The kernel files, however, are updated.


To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English-language version of this fix should have the following file attributes or later:
   Date        Time   Size   File name
   12/20/2000  12:36  9,909

To use this hotfix:
  1. Run the hotfix.exe /x: /u command to expand the hotfix contents to a folder.
  2. Copy the file to \\Server\Share\I386\Uniproc and overwrite the file that is currently in the Uniproc folder.
  3. Perform the steps that are required to create the Sysprep image on the multiple-processor computer.
  4. When you copy the Uniproc folder to the Sysprep folder on the local computer, you already have the fixed file.
  5. Image the computer and restore the image on any single or multiple-processor computer with the same processor type.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.


For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes


Article ID: 272378 - Last Review: October 21, 2013 - Revision: 3.3
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kberrmsg kbfix kbhardware kbwin2000presp2fix KB272378

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