Users Are Not Enrolled in Parent Domain If KMS Is on Child Domain Controller

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This article was previously published under Q272388

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SYMPTOMS

When you use Exchange System Manager to enroll users in your parent domain, the users you add are not enrolled if the child domain controller contains Key Management Server (KMS). When you check your enroll log, it indicates that a critical attribute was missing.

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CAUSE

The LDAP client does not parse global catalog information to allow Kerberos authentication to work.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version        Size     File name
   -------------------------------------------------------
   08/28/2000  06:51p  5.0.2195.2104  122,640  Wldap32.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

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MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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