FIX: You receive error "0xc00d0013" when you play a corrupted WMA file in Windows Media Player on a Windows Embedded CE 6.0 R3-based device

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Article ID: 2724694 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a Windows Embedded CE 6.0 R3-based device.
  • You play a corrupted WMA file in Windows Media Player on the device.

In this scenario, Windows Media Player cannot open the WMA file for about 2 minutes. During this time, CPU usage is high. Additionally, you receive the following error message:
The server, a computer setup to offer multimedia content to other computers, could not handle your request for multimedia content in a timely manner. Please try again later. (0xc00d0013)

CAUSE

This problem occurs during checks when Windows Media Player tries to locate the index in the corrupted WMA file.

RESOLUTION

Software update information

A supported software update is now available from Microsoft as Windows Embedded CE 6.0 Monthly Update June 2012. In the "File information" section, the package file name contains the product version, the date, the Microsoft Knowledge Base article number, and the processor type. The package file name format is as follows: 
Product version-yymmdd-kbnnnnnn-processor type
For example, Wincepb60-110128-kb2492159-armv4i.msi is the ARMV4i Windows Embedded CE 6.0 Platform Builder fix that is documented in Knowledge Base article 2492159 and that is contained in the January 2011 monthly update.

To resolve this problem immediately, download this Windows Embedded CE 6.0 monthly update from the following Microsoft website.

Microsoft Download Center
Windows Embedded CE 6.0

Prerequisites

This update is supported only if all previously issued updates for this product have also been installed.

Restart requirement

After you apply this update, you must perform a clean build of the whole platform. To do this, use one of the following methods:
  • On the Build menu, click Clean Solution, and then click Build Solution.
  • On the Build menu, click Rebuild Solution.
You do not have to restart the computer after you apply this software update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this software update package has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Installer files
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File nameFile sizeDateTime
Wincepb60-120620-kb2724694-mipsiv.msi2,482,17620-Jun-201218:01
Wincepb60-120620-kb2724694-mipsiv_fp.msi2,482,17620-Jun-201218:01
Wincepb60-120620-kb2724694-sh4.msi2,433,02420-Jun-201218:01
Wincepb60-120620-kb2724694-x86.msi2,220,03220-Jun-201218:01
Wincepb60-120620-kb2724694-armv4i.msi2,568,19220-Jun-201218:01
Wincepb60-120620-kb2724694-mipsii.msi2,465,79220-Jun-201218:01
Wincepb60-120620-kb2724694-mipsii_fp.msi2,469,88820-Jun-201218:01
Files that are included in this update package
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File nameFile sizeDateTimePath
Wmt_strmcore.lib3,392,71215-Jun-201218:18Public\Directx\Oak\Lib\Armv4i\Debug
Wmt_strmcore.lib3,006,72015-Jun-201218:17Public\Directx\Oak\Lib\Armv4i\Retail
Wmt_strmcore.lib3,268,56615-Jun-201218:19Public\Directx\Oak\Lib\Mipsii\Debug
Wmt_strmcore.lib2,828,35215-Jun-201218:18Public\Directx\Oak\Lib\Mipsii\Retail
Wmt_strmcore.lib3,278,77815-Jun-201218:20Public\Directx\Oak\Lib\Mipsii_fp\Debug
Wmt_strmcore.lib2,834,86615-Jun-201218:19Public\Directx\Oak\Lib\Mipsii_fp\Retail
Wmt_strmcore.lib3,307,92815-Jun-201218:21Public\Directx\Oak\Lib\Mipsiv\Debug
Wmt_strmcore.lib2,859,58415-Jun-201218:20Public\Directx\Oak\Lib\Mipsiv\Retail
Wmt_strmcore.lib3,309,64415-Jun-201218:22Public\Directx\Oak\Lib\Mipsiv_fp\Debug
Wmt_strmcore.lib2,860,94615-Jun-201218:21Public\Directx\Oak\Lib\Mipsiv_fp\Retail
Wmt_strmcore.lib2,984,67015-Jun-201218:23Public\Directx\Oak\Lib\Sh4\Debug
Wmt_strmcore.lib2,643,02415-Jun-201218:22Public\Directx\Oak\Lib\Sh4\Retail
Wmt_strmcore.lib2,727,47615-Jun-201218:17Public\Directx\Oak\Lib\X86\Debug
Wmt_strmcore.lib2,595,48415-Jun-201218:16Public\Directx\Oak\Lib\X86\Retail

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2724694 - Last Review: July 9, 2012 - Revision: 1.0
APPLIES TO
  • Windows Embedded CE 6.0 R3
Keywords: 
kbqfe kbfix kbPubTypeKC kbexpertiseinter kbsurveynew KB2724694

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