"A Required Privilege Is Not Held by the Client" Error Message Installing Service Pack 1

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Article ID: 272587 - View products that this article applies to.
This article was previously published under Q272587
Notice
This article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy.
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SYMPTOMS

When you attempt to install Windows 2000 Service Pack 1 (SP1), you may receive the following error message:
Service Pack Setup could not backup registry key HKLM\System\CurrentControlSet\Windows\ to file d:\$NtServicePackUninstall\reg00001.
1314: A required privilege is not held by the client.

CAUSE

This behavior can occur if the Administrators group has been removed from the "Backup Files and Directories" user right.

NOTE: A similar error message may appear when you attempt to install a supported fix (hotfix).

RESOLUTION

To resolve this issue:
  1. Click Start, click Run, type secpol.msc, and then press ENTER.
  2. Double-click Local Policies.
  3. Double-click User Rights Assignment.
  4. Double-click Back up Files and directories.
  5. Click Add, and then double-click the Local Administrators group
  6. Click OK.
NOTE: If the computer is part of a domain, you must edit the policy that is being enforced on the computer. This policy might be set at the site, domain, or organizational unit level. You may need to restart the server or force an immediate policy refresh for the change to take effect. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
227302 Using Secedit to Force a Group Policy Refresh Immediately

MORE INFORMATION

If you click Ignore when you receive the error message, you may receive a similar error message that lists another registry key.

Properties

Article ID: 272587 - Last Review: March 1, 2007 - Revision: 3.4
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbbackup kberrmsg kbprb kbsetup KB272587

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