Article ID: 272587 - View products that this article applies to.
This article was previously published under Q272587
NoticeThis article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center
(http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fwin2000)is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy
When you attempt to install Windows 2000 Service Pack 1 (SP1), you may receive the following error message:
Service Pack Setup could not backup registry key HKLM\System\CurrentControlSet\Windows\ to file d:\$NtServicePackUninstall\reg00001.
1314: A required privilege is not held by the client.
This behavior can occur if the Administrators group has been removed from the "Backup Files and Directories" user right.
NOTE: A similar error message may appear when you attempt to install a supported fix (hotfix).
To resolve this issue:
(http://support.microsoft.com/kb/227302/EN-US/ )Using Secedit to Force a Group Policy Refresh Immediately
If you click Ignore when you receive the error message, you may receive a similar error message that lists another registry key.
Contact us for more help
Connect with Answer Desk for expert help.