Article ID: 2726901 - View products that this article applies to.
When an existing user in an organization tries to access a SharePoint Online resource in Office 365 for enterprises and the user doesn't have permission to the resource, they receive one of the following error messages:
This message is expected. However, in this scenario, users don't have an option to request access to the resource and you want users who receive the message to have an option to request access.
This occurs if access requests aren't enabled for the affected site collection. If this feature is turned off, it must enabled by site collection admins.
To fix this issue, enable the access requests for the site collection. To do this, follow these steps:
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