Multimedia or communication activities may cause a computer that is running Windows 8 Release Preview or Windows Server 2012 Release Candidate to stop responding

Article ID: 2727113 - View products that this article applies to.
Expand all | Collapse all

On This Page

Symptoms

On a computer that is running Windows 8 Release Preview or Windows Server 2012 Release Candidate, the system may randomly stop responding (hang) when you work on multimedia or communication activities. This problem may occur during video editing, unified communications, or other multimedia activities.

Note This problem is resolved in the release versions of Windows 8 and Windows Server 2012.
Back to the top | Give Feedback

Cause

This problem may occur because of an issue in the interaction between the state-machine driving dynamic tick transitions and the state-machine-driving clock rate changes.
Back to the top | Give Feedback

Resolution

Note This problem is resolved in the release versions of Windows 8 and Windows Server 2012.

To resolve this problem, install this update on the computer that is running Windows 8 Release Preview or Windows Server 2012 Release Candidate.

Note There is a workaround for this problem that disables dynamic tick. However, disabling dynamic tick reduces battery life and power optimizations. If you applied the workaround, we recommend that you re-enable dynamic tick after you apply this update. To re-enable dynamic tick, type the following command at an elevated command prompt, and then press Enter:
bcdedit /set disabledynamictick no

Update information

Back to the top | Give Feedback
This update is available from Windows Update. To install this update in Windows 8 Release Preview or in Windows Server 2012 Release Candidate, follow these steps:
  1. In Control Panel, open Windows Update by swiping in from the right side edge of the screen.
  2. Tap Search. Or, if you use a mouse, point to the lower-right corner of the screen, and then click Search.
  3. Tap Settings. Or, if you use a mouse, click Settings.
  4. In the search box, type Windows Update.
  5. Tap or click Install optional updates.
Back to the top | Give Feedback

Prerequisites

To apply this update, you must be running Windows 8 Release Preview or Windows Server 2012 Release Candidate.

Restart information

You must restart the computer after you apply this update.

Update replacement information

This update does not replace any previously released updates.

File information

The English (United States) version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Note The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information" section. MANIFEST files, and the associated security catalog (.cat) files, are very important for maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature. 
For the 32-bit version of systems
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Hal.dll6.2.8400.114318,69626-Jun-201203:19
Halmacpi.dll6.2.8400.114318,69626-Jun-201203:19
Hal.dll6.2.8400.4219318,69625-Jun-201203:25
Halmacpi.dll6.2.8400.4219318,69625-Jun-201203:25
For the 64-bit version of systems
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Hal.dll6.2.8400.114394,98426-Jun-201204:28
Hal.dll6.2.8400.4219394,98425-Jun-201204:55
Back to the top | Give Feedback

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top | Give Feedback

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/ )
Description of the standard terminology that is used to describe Microsoft software updates
Back to the top | Give Feedback

Additional file information

Additional files for the x86-based version of systems
Collapse this tableExpand this table
File nameX86_2a9cae7336298b111374f3e7a7b53034_31bf3856ad364e35_6.2.8400.4219_none_b1c4b04f0858ba4f.manifest
File versionNot applicable
File size689
Date (UTC)26-Jun-2012
Time (UTC)19:11
File nameX86_c114d9cd8728dfc62f305f1811c535b8_31bf3856ad364e35_6.2.8400.114_none_cb166c7a4485194b.manifest
File versionNot applicable
File size687
Date (UTC)26-Jun-2012
Time (UTC)19:11
File nameX86_microsoft-windows-hal_31bf3856ad364e35_6.2.8400.114_none_7f8376997b7394c3.manifest
File versionNot applicable
File size8,449
Date (UTC)26-Jun-2012
Time (UTC)03:24
File nameX86_microsoft-windows-hal_31bf3856ad364e35_6.2.8400.4219_none_ac770e7d19c175c5.manifest
File versionNot applicable
File size8,450
Date (UTC)25-Jun-2012
Time (UTC)03:28
Additional files for the x64-based version of systems
Collapse this tableExpand this table
File nameAmd64_19998c500231f7fffe9a3559aa4b1943_31bf3856ad364e35_6.2.8400.4219_none_bc7e8e9b35e9bb90.manifest
File versionNot applicable
File size693
Date (UTC)26-Jun-2012
Time (UTC)19:11
File nameAmd64_bd9eed18b448e0d825c4757abb304d86_31bf3856ad364e35_6.2.8400.114_none_43456dd36d8121e5.manifest
File versionNot applicable
File size691
Date (UTC)26-Jun-2012
Time (UTC)19:11
File nameAmd64_microsoft-windows-hal_31bf3856ad364e35_6.2.8400.114_none_dba2121d33d105f9.manifest
File versionNot applicable
File size7,586
Date (UTC)26-Jun-2012
Time (UTC)04:32
File nameAmd64_microsoft-windows-hal_31bf3856ad364e35_6.2.8400.4219_none_0895aa00d21ee6fb.manifest
File versionNot applicable
File size7,587
Date (UTC)25-Jun-2012
Time (UTC)04:58
Back to the top | Give Feedback

Properties

Article ID: 2727113 - Last Review: October 5, 2012 - Revision: 5.0
Applies to
  • Windows 8 Release Preview
  • Windows Server 2012 Release Candidate
Keywords: 
kbexpertiseinter kbsurveynew kbfix kbbug KB2727113
Back to the top | Give Feedback

Give Feedback

 
Back to the topBack to the top