Article ID: 2729954 - View products that this article applies to.
Consider the following scenario:
This issue occurs because the recipient list of the email message that contains the voice message is not updated with the selected email address. Instead, the recipient list is populated by the default email address that is the primary email address of the personal contact.
To resolve this issue, install the following update rollup:
(http://support.microsoft.com/kb/2803727/ )Description of Update Rollup 1 for Exchange Server 2010 Service Pack 3
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about user scenarios in Outlook Voice Access, go to the following Microsoft website:
Outlook Voice Access user scenariosFor more information about UM OVA call processing, go to the following Microsoft website:
Unified Messaging Outlook Voice Access call processing
Article ID: 2729954 - Last Review: May 30, 2013 - Revision: 3.0