Error Message: Cannot Delete Index. Access is Denied

Article translations Article translations
Article ID: 273010 - View products that this article applies to.
This article was previously published under Q273010
Expand all | Collapse all

SYMPTOMS

When you attempt to delete the Content.ie5 folder (under your Temporary Internet Files folder) from the Folders Explorer Bar in Windows Explorer, you receive the following error message:
Confirm Folder Delete

The folder Content.ie5 is a system folder. If you delete it, Windows or another program may no longer work correctly. Are you sure you want to delete this folder and move all of it's contents to the Recycle Bin?
If you select Yes to delete Content.ie5 folder (or if it is deleted without displaying the above error message), it is recreated the next time you start Internet Explorer.

NOTE: If you have not selected the Display Delete Confirmation Dialog Box option in the Recycle Bin properties, a warning message is not displayed when you delete the folder.

When you try to delete the Content.IE5 folder from the Recycle Bin or empty the Recycle Bin, you receive the following error message:
Error Deleting File

Cannot delete Index. Access is Denied. Make sure the disk is not full or write-protected and that the file is not currently in use.

CAUSE

This error message can occur if you delete the Temporary Internet Files\Content.ie5 folder from the Folders Explorer Bar in Windows Explorer. This folder is a system folder that is used by Windows and is not typically visible in My Computer or Windows Explorer.

RESOLUTION

The Content.ie5 folder should not be deleted. If you have already deleted Content.ie5, restart your computer and then empty the Recycle Bin. The Content.ie5 folder should be recreated the next time you start Internet Explorer.

MORE INFORMATION

The Content.ie5 folder should not be deleted. If you have already deleted Content.ie5, restart your computer and then empty the Recycle Bin. The Content.ie5 folder should be recreated the next time you start Internet Explorer.

Properties

Article ID: 273010 - Last Review: January 29, 2007 - Revision: 2.3
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows Millennium Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kberrmsg kbprb KB273010

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com