Article ID: 2735319 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You install the cumulative update that is mentioned in Microsoft Knowledge Base (KB) article 251482 or later on each Lync 2010 client in an environment.
  • You have user A and user B in the environment.
  • User A uses Outlook to set user B as a delegate for user A’s mailbox. User A also uses Lync 2010 to set User B as a delegate.
  • User B creates an online meeting email message on behalf of user A. To do this, user B selects the meeting time on user A’s calendar. Then user B clicks the New Online Meeting button in the ribbon of Outlook or clicks the Online Meeting option in the New Items drop list.

In this scenario, the user name that is included in the meeting URL belongs to user B instead of user A.

Note To add a delegate member in Lync 2010, follow these steps:
  1. Open Lync 2010, click the Option button on the toolbar. Then click the Call Forwarding item.
  2. Click the Edit my delegate members item. Then click the Add button to select the delegate.

Resolution

To resolve the issue, install the following cumulative update:
2737155 Description of the cumulative update package for Lync 2010: October 2012

Workaround

To work around this issue, perform one of the following operations instead of the fourth step in the Symptoms section:
  • Double-click the meeting time on user A’s calendar and then click the New Online Meeting button in the appointment email message that pops up.
  • Right-click the meeting time and select the New Appointment or New meeting Request option. Then click the New Online Meeting button in the appointment email message that pops up.

More information

For more information about how to use the Delegate Access feature in Outlook, click the following article number to view the article in the Microsoft Knowledge Base:
291626 How to manage multiple Exchange mailbox accounts in Outlook
For more information about the cumulative update package for Lync 2010: November 2011, click the following article number to view the article in the Microsoft Knowledge Base:
2514982 Description of the cumulative update package for Lync 2010: November 2011

For more information about how to add delegate member in Lync 2010, go to the following Microsoft website:

General about scheduling Lync 2010 Online Meetings

Properties

Article ID: 2735319 - Last Review: August 28, 2013 - Revision: 5.0
Applies to
  • Microsoft Lync 2010
Keywords: 
kbqfe kbfix kbsurveynew kbexpertisebeginner KB2735319

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