You cannot save a file by using the Save method of a Recordset object in Windows 7 or in Windows Server 2008 R2

Article translations Article translations
Article ID: 2736782 - View products that this article applies to.
Expand all | Collapse all

On This Page

Symptoms

Consider the following scenario:
  • You run a Microsoft Visual Basic Scripting Edition (VBScript)-based application on a client computer that is running Windows 7 or Windows Server 2008 R2.
  • The application uses an ActiveX Data Objects (ADO) Recordset object to manipulate records in a database.
  • The application uses the Open method of the Recordset object. The value of the LockType property in the Open method is set to adLockPessimistic or to adLockOptimistic.
  • You open a file by using the Open method of the Recordset object.
  • You try to save the file by using the Save method of the Recordset object.
In this scenario, you cannot save the file. Additionally, you receive an error message that resembles the following:
The requested lookup key was not found in any active activation context.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

If an application is using the binaries that are updated by this hotfix, you may have to restart the computer after you apply this hotfix. To avoid restarting the computer, exit all applications that use the binaries before you apply the hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.22xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cdosys.dll6.6.7601.22081805,37608-Aug-201217:04x86
Cdosys.dll6.6.7601.22081805,37608-Aug-201217:04x86
Cidaemon.exe6.1.7601.2208114,84808-Aug-201217:02x86
Ciodm.dll6.1.7601.2208176,28808-Aug-201217:04x86
Cisvc.exe6.1.7601.2208120,48008-Aug-201217:02x86
Ixsso.dll6.1.7601.2208159,39208-Aug-201217:05x86
Perfci.hNot applicable42712-Nov-201023:54Not applicable
Perfci.iniNot applicable5,78412-Nov-201023:54Not applicable
Perffilt.hNot applicable14012-Nov-201023:54Not applicable
Perffilt.iniNot applicable2,30612-Nov-201023:54Not applicable
Msado60.tlb6.1.7601.2208173,72808-Aug-201215:55Not applicable
Msado15.dll6.1.7601.220811,019,90408-Aug-201217:06x86
Msadcs.dll6.1.7601.2208181,92008-Aug-201217:06x86
Msadcf.dll6.1.7601.2208194,20808-Aug-201217:06x86
Msdarem.dll6.1.7601.22081192,51208-Aug-201217:06x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cdosys.dll6.6.7601.220811,133,56808-Aug-201217:56x64
Cdosys.dll6.6.7601.220811,133,56808-Aug-201217:56x64
Cidaemon.exe6.1.7601.2208116,38408-Aug-201217:54x64
Ciodm.dll6.1.7601.2208199,32808-Aug-201217:56x64
Cisvc.exe6.1.7601.2208119,45608-Aug-201217:54x64
Ixsso.dll6.1.7601.2208178,33608-Aug-201217:57x64
Perfci.hNot applicable42712-Nov-201023:50Not applicable
Perfci.iniNot applicable5,78412-Nov-201023:50Not applicable
Perffilt.hNot applicable14012-Nov-201023:50Not applicable
Perffilt.iniNot applicable2,30612-Nov-201023:50Not applicable
Msado60.tlb6.1.7601.2208173,72808-Aug-201216:35Not applicable
Msado15.dll6.1.7601.220811,499,13608-Aug-201217:58x64
Msadcs.dll6.1.7601.2208198,30408-Aug-201217:58x64
Msadcf.dll6.1.7601.22081114,68808-Aug-201217:58x64
Msdarem.dll6.1.7601.22081249,85608-Aug-201217:58x64
Cdosys.dll6.6.7601.22081805,37608-Aug-201217:04x86
Cdosys.dll6.6.7601.22081805,37608-Aug-201217:04x86
Msado60.tlb6.1.7601.2208173,72808-Aug-201215:55Not applicable
Msado15.dll6.1.7601.220811,019,90408-Aug-201217:06x86
Msadcs.dll6.1.7601.2208181,92008-Aug-201217:06x86
Msadcf.dll6.1.7601.2208194,20808-Aug-201217:06x86
Msdarem.dll6.1.7601.22081192,51208-Aug-201217:06x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cdosys.dll6.6.7601.220812,119,68008-Aug-201216:50IA-64
Msado60.tlb6.1.7601.2208173,72808-Aug-201215:46Not applicable
Msado15.dll6.1.7601.220812,314,24008-Aug-201216:53IA-64
Msadcs.dll6.1.7601.22081172,03208-Aug-201216:53IA-64
Msadcf.dll6.1.7601.22081217,08808-Aug-201216:53IA-64
Msdarem.dll6.1.7601.22081450,56008-Aug-201216:53IA-64
Cdosys.dll6.6.7601.22081805,37608-Aug-201217:04x86
Msado60.tlb6.1.7601.2208173,72808-Aug-201215:55Not applicable
Msado15.dll6.1.7601.220811,019,90408-Aug-201217:06x86
Msadcs.dll6.1.7601.2208181,92008-Aug-201217:06x86
Msadcf.dll6.1.7601.2208194,20808-Aug-201217:06x86
Msdarem.dll6.1.7601.22081192,51208-Aug-201217:06x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about the Recordset object, go to the following Microsoft website:
General information about the Recordset object
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_04b2738e878d77f7acceae92b9f1e820_31bf3856ad364e35_7.1.7601.22081_none_775ea01e520de2a3.manifest
File versionNot applicable
File size694
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameX86_b8bdff95c5de59fa1361f56606e0ef76_31bf3856ad364e35_6.1.7601.22081_none_9c2689d22c70e372.manifest
File versionNot applicable
File size2,242
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameX86_b9d072f9283db25af02de2ce80a9f28a_31bf3856ad364e35_6.1.7601.22081_none_95dd581952cccb61.manifest
File versionNot applicable
File size1,904
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameX86_e18ed7721fc41934e5fed22e39cc039b_31bf3856ad364e35_6.1.7601.22081_none_39148065d1da32b9.manifest
File versionNot applicable
File size711
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameX86_e3f09b45f08831b3952b74593fa5185e_31bf3856ad364e35_6.1.7601.22081_none_8e554a4621348d95.manifest
File versionNot applicable
File size748
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameX86_microsoft-windows-cdosys_31bf3856ad364e35_6.1.7601.22081_none_208834589cffb87f.manifest
File versionNot applicable
File size52,663
Date (UTC)08-Aug-2012
Time (UTC)17:44
PlatformNot applicable
File nameX86_microsoft-windows-cdosys_31bf3856ad364e35_7.1.7601.22081_none_11f8b09e27e6614e.manifest
File versionNot applicable
File size52,186
Date (UTC)08-Aug-2012
Time (UTC)17:40
PlatformNot applicable
File nameX86_microsoft-windows-i..xing-service-server_31bf3856ad364e35_6.1.7601.22081_none_b1d2144dafd2d0c6.manifest
File versionNot applicable
File size47,775
Date (UTC)08-Aug-2012
Time (UTC)17:39
PlatformNot applicable
File nameX86_microsoft-windows-m..do-backcompat-tlb60_31bf3856ad364e35_6.1.7601.22081_none_ef1f7ce3688d3438.manifest
File versionNot applicable
File size2,106
Date (UTC)08-Aug-2012
Time (UTC)17:42
PlatformNot applicable
File nameX86_microsoft-windows-m..ents-mdac-ado15-dll_31bf3856ad364e35_6.1.7601.22081_none_0e7316bee8420bf4.manifest
File versionNot applicable
File size85,462
Date (UTC)08-Aug-2012
Time (UTC)17:44
PlatformNot applicable
File nameX86_microsoft-windows-m..ents-mdac-rds-isapi_31bf3856ad364e35_6.1.7601.22081_none_72989d726e681867.manifest
File versionNot applicable
File size2,420
Date (UTC)08-Aug-2012
Time (UTC)17:37
PlatformNot applicable
File nameX86_microsoft-windows-m..rds-datafactory-dll_31bf3856ad364e35_6.1.7601.22081_none_f1a3e7baad8f7d42.manifest
File versionNot applicable
File size16,497
Date (UTC)08-Aug-2012
Time (UTC)17:37
PlatformNot applicable
File nameX86_microsoft-windows-m..remote-provider-dll_31bf3856ad364e35_6.1.7601.22081_none_aa6639f217102cce.manifest
File versionNot applicable
File size4,798
Date (UTC)08-Aug-2012
Time (UTC)17:44
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_1a8f728775bf5bb56f0cc2e87df47953_31bf3856ad364e35_6.1.7601.22081_none_d7d4d2a8edf7e965.manifest
File versionNot applicable
File size1,914
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameAmd64_1ad12dc590d331664bcf578741295f57_31bf3856ad364e35_6.1.7601.22081_none_5aea1ffc1a9ec4ad.manifest
File versionNot applicable
File size3,462
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameAmd64_426c4fc733f4f6c2ee38c33b390fc660_31bf3856ad364e35_6.1.7601.22081_none_123489c7d7f4976e.manifest
File versionNot applicable
File size1,144
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameAmd64_8513f418805c20a705330e7968db7a07_31bf3856ad364e35_6.1.7601.22081_none_d5500dd82c37465e.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameAmd64_8ac6ad152ea8a1cca67774638e59954d_31bf3856ad364e35_6.1.7601.22081_none_b55e38421110d218.manifest
File versionNot applicable
File size3,081
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameAmd64_8ce73deca79aa47a126e154e5bfc5353_31bf3856ad364e35_7.1.7601.22081_none_0e810dc36de00ca6.manifest
File versionNot applicable
File size1,038
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameAmd64_a660e9766f0fd19b6db3f88f21a1e343_31bf3856ad364e35_6.1.7601.22081_none_1893cbca00a56f32.manifest
File versionNot applicable
File size1,038
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameAmd64_f63ada85f811bbc3014ee5a116b1f780_31bf3856ad364e35_6.1.7601.22081_none_d24e795105f80d7c.manifest
File versionNot applicable
File size715
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameAmd64_microsoft-windows-cdosys_31bf3856ad364e35_6.1.7601.22081_none_7ca6cfdc555d29b5.manifest
File versionNot applicable
File size52,671
Date (UTC)08-Aug-2012
Time (UTC)18:36
PlatformNot applicable
File nameAmd64_microsoft-windows-cdosys_31bf3856ad364e35_7.1.7601.22081_none_6e174c21e043d284.manifest
File versionNot applicable
File size52,194
Date (UTC)08-Aug-2012
Time (UTC)18:32
PlatformNot applicable
File nameAmd64_microsoft-windows-i..xing-service-server_31bf3856ad364e35_6.1.7601.22081_none_0df0afd1683041fc.manifest
File versionNot applicable
File size47,779
Date (UTC)08-Aug-2012
Time (UTC)18:31
PlatformNot applicable
File nameAmd64_microsoft-windows-m..do-backcompat-tlb60_31bf3856ad364e35_6.1.7601.22081_none_4b3e186720eaa56e.manifest
File versionNot applicable
File size2,108
Date (UTC)08-Aug-2012
Time (UTC)18:34
PlatformNot applicable
File nameAmd64_microsoft-windows-m..ents-mdac-ado15-dll_31bf3856ad364e35_6.1.7601.22081_none_6a91b242a09f7d2a.manifest
File versionNot applicable
File size85,464
Date (UTC)08-Aug-2012
Time (UTC)18:36
PlatformNot applicable
File nameAmd64_microsoft-windows-m..ents-mdac-rds-isapi_31bf3856ad364e35_6.1.7601.22081_none_ceb738f626c5899d.manifest
File versionNot applicable
File size2,422
Date (UTC)08-Aug-2012
Time (UTC)18:29
PlatformNot applicable
File nameAmd64_microsoft-windows-m..rds-datafactory-dll_31bf3856ad364e35_6.1.7601.22081_none_4dc2833e65ecee78.manifest
File versionNot applicable
File size16,499
Date (UTC)08-Aug-2012
Time (UTC)18:29
PlatformNot applicable
File nameAmd64_microsoft-windows-m..remote-provider-dll_31bf3856ad364e35_6.1.7601.22081_none_0684d575cf6d9e04.manifest
File versionNot applicable
File size4,800
Date (UTC)08-Aug-2012
Time (UTC)18:36
PlatformNot applicable
File nameWow64_microsoft-windows-cdosys_31bf3856ad364e35_6.1.7601.22081_none_86fb7a2e89bdebb0.manifest
File versionNot applicable
File size52,296
Date (UTC)08-Aug-2012
Time (UTC)17:27
PlatformNot applicable
File nameWow64_microsoft-windows-cdosys_31bf3856ad364e35_7.1.7601.22081_none_786bf67414a4947f.manifest
File versionNot applicable
File size51,819
Date (UTC)08-Aug-2012
Time (UTC)17:27
PlatformNot applicable
File nameX86_microsoft-windows-m..do-backcompat-tlb60_31bf3856ad364e35_6.1.7601.22081_none_ef1f7ce3688d3438.manifest
File versionNot applicable
File size2,106
Date (UTC)08-Aug-2012
Time (UTC)17:42
PlatformNot applicable
File nameX86_microsoft-windows-m..ents-mdac-ado15-dll_31bf3856ad364e35_6.1.7601.22081_none_0e7316bee8420bf4.manifest
File versionNot applicable
File size85,462
Date (UTC)08-Aug-2012
Time (UTC)17:44
PlatformNot applicable
File nameX86_microsoft-windows-m..ents-mdac-rds-isapi_31bf3856ad364e35_6.1.7601.22081_none_72989d726e681867.manifest
File versionNot applicable
File size2,420
Date (UTC)08-Aug-2012
Time (UTC)17:37
PlatformNot applicable
File nameX86_microsoft-windows-m..rds-datafactory-dll_31bf3856ad364e35_6.1.7601.22081_none_f1a3e7baad8f7d42.manifest
File versionNot applicable
File size16,497
Date (UTC)08-Aug-2012
Time (UTC)17:37
PlatformNot applicable
File nameX86_microsoft-windows-m..remote-provider-dll_31bf3856ad364e35_6.1.7601.22081_none_aa6639f217102cce.manifest
File versionNot applicable
File size4,798
Date (UTC)08-Aug-2012
Time (UTC)17:44
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_90a638ed685a06e8d6e492113f9f6f2c_31bf3856ad364e35_6.1.7601.22081_none_6ebd4cad37d6c389.manifest
File versionNot applicable
File size1,142
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameIa64_c4c64cedcd044279ae407f8d85ece6b6_31bf3856ad364e35_6.1.7601.22081_none_424f151d12b93dc7.manifest
File versionNot applicable
File size4,136
Date (UTC)09-Aug-2012
Time (UTC)15:26
PlatformNot applicable
File nameIa64_microsoft-windows-cdosys_31bf3856ad364e35_6.1.7601.22081_none_2089d84e9cfdc17b.manifest
File versionNot applicable
File size52,667
Date (UTC)08-Aug-2012
Time (UTC)18:32
PlatformNot applicable
File nameIa64_microsoft-windows-m..do-backcompat-tlb60_31bf3856ad364e35_6.1.7601.22081_none_ef2120d9688b3d34.manifest
File versionNot applicable
File size2,107
Date (UTC)08-Aug-2012
Time (UTC)18:31
PlatformNot applicable
File nameIa64_microsoft-windows-m..ents-mdac-ado15-dll_31bf3856ad364e35_6.1.7601.22081_none_0e74bab4e84014f0.manifest
File versionNot applicable
File size85,463
Date (UTC)08-Aug-2012
Time (UTC)18:33
PlatformNot applicable
File nameIa64_microsoft-windows-m..ents-mdac-rds-isapi_31bf3856ad364e35_6.1.7601.22081_none_729a41686e662163.manifest
File versionNot applicable
File size2,421
Date (UTC)08-Aug-2012
Time (UTC)18:26
PlatformNot applicable
File nameIa64_microsoft-windows-m..rds-datafactory-dll_31bf3856ad364e35_6.1.7601.22081_none_f1a58bb0ad8d863e.manifest
File versionNot applicable
File size16,498
Date (UTC)08-Aug-2012
Time (UTC)18:26
PlatformNot applicable
File nameIa64_microsoft-windows-m..remote-provider-dll_31bf3856ad364e35_6.1.7601.22081_none_aa67dde8170e35ca.manifest
File versionNot applicable
File size4,799
Date (UTC)08-Aug-2012
Time (UTC)18:33
PlatformNot applicable
File nameWow64_microsoft-windows-cdosys_31bf3856ad364e35_6.1.7601.22081_none_86fb7a2e89bdebb0.manifest
File versionNot applicable
File size52,296
Date (UTC)08-Aug-2012
Time (UTC)17:27
PlatformNot applicable
File nameX86_microsoft-windows-m..do-backcompat-tlb60_31bf3856ad364e35_6.1.7601.22081_none_ef1f7ce3688d3438.manifest
File versionNot applicable
File size2,106
Date (UTC)08-Aug-2012
Time (UTC)17:42
PlatformNot applicable
File nameX86_microsoft-windows-m..ents-mdac-ado15-dll_31bf3856ad364e35_6.1.7601.22081_none_0e7316bee8420bf4.manifest
File versionNot applicable
File size85,462
Date (UTC)08-Aug-2012
Time (UTC)17:44
PlatformNot applicable
File nameX86_microsoft-windows-m..ents-mdac-rds-isapi_31bf3856ad364e35_6.1.7601.22081_none_72989d726e681867.manifest
File versionNot applicable
File size2,420
Date (UTC)08-Aug-2012
Time (UTC)17:37
PlatformNot applicable
File nameX86_microsoft-windows-m..rds-datafactory-dll_31bf3856ad364e35_6.1.7601.22081_none_f1a3e7baad8f7d42.manifest
File versionNot applicable
File size16,497
Date (UTC)08-Aug-2012
Time (UTC)17:37
PlatformNot applicable
File nameX86_microsoft-windows-m..remote-provider-dll_31bf3856ad364e35_6.1.7601.22081_none_aa6639f217102cce.manifest
File versionNot applicable
File size4,798
Date (UTC)08-Aug-2012
Time (UTC)17:44
PlatformNot applicable

Properties

Article ID: 2736782 - Last Review: October 10, 2012 - Revision: 1.0
Applies to
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2736782

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com