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Lync 2010 client has a blank conversation window after joining an instant messaging conference
Article ID: 2736787 - View products that this article applies to.
After joining a active Lync 2010 conference the Lync 2010 conversation window does not contain any instant messages (IM)
The design of the Lync 2010 Instant Messaging Conferencing Unit (ImMcu) limits the amount of IM information that will be submitted to the Lync 2010 conference participants. The ImMcu message history component records each IM sent by the conference participants for the first 40 seconds after the first IM is added to an IM conference. Within the beginning 40 seconds the ImMcu message history component can manage a maximum limit of 50 IM at a time in its buffer. When the limit of 50 IM is met then the first IM for the conference will be removed from the ImMcu message history component as the last IM for the conference is added to the ImMcu message history component. After the ImMcu message history component's 40 second timer expires, the ImMcu message history component will clear all IMs from its buffer. These design features of the ImMcu message history component provide conference participants with the following experiences when joining a Lync 2010 IM conference:
To optimize the number of conference participants that will be able to view a Lync 2010 IM conversation window that includes the IMs that are buffered by the ImMcu message history component within its initial 40 second interval, use the following steps to sort the Lync 2010 contacts by availability:
NoteIM conference invitations that are sent to non-responsive IM conference participants will hold for 15 seconds after receiving the toast notification for the IM conference invitation then they will join the conference by default.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.