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Running the Orchestrator "SCOExpressWriter.exe /register" command fails with "Failed to create and register Orchestrator Express Writer"Article ID: 2736842 - View products that this article applies to. SymptomsWhen you run the SCOExpressWriter /register command you may receive the following error message: Retrieve SQL Server and DB Name from settings.dat file. Unregister writer (if it exists). Registering dependency on SQL VSS Writer. SQLServer: orchestrator-sql, LogicalPath: \\orchestrator-sql\orchestrator-sql, Database:Orchestrator Failed to create and register Orchestrator Express Writer. Event ID 8213 will also be logged in Application event log: Log Name: Application Source: VSS Date: Event ID: 8213 Task Category: None Level: Error Keywords: Classic User: N/A Computer: NsxSrv.nsx.domain.local Description: Volume Shadow Copy Service error: The process that hosts the writer with name IVssExpressWriter and ID {00000000-0000-0000-0000-00000000-0000} does not run under a user with sufficient access rights. Consider running this process under a local account which is either Local System, Administrator, Network Service, or Local Service. CauseThis problem can occur if the user executing the command does not have proper permission to run VSS requester. ResolutionTo resolve this issue, complete the steps below: 1. Check the details of the event 8213 and find the name of the user. In this case "NSX\administrator" is the name of the user. ========================= In Bytes 0000: 2D 20 43 6F 64 65 3A 20 - Code: 0008: 57 53 48 56 57 52 54 43 WSHVWRTC 0010: 30 30 30 30 30 35 38 34 00000584 0018: 2D 20 43 61 6C 6C 3A 20 - Call: 0020: 57 53 48 56 57 52 54 43 WSHVWRTC 0028: 30 30 30 30 30 35 36 36 00000566 0030: 2D 20 50 49 44 3A 20 20 - PID: 0038: 30 30 30 30 34 30 30 34 00004004 0040: 2D 20 54 49 44 3A 20 20 - TID: 0048: 30 30 30 30 34 30 30 38 00004008 0050: 2D 20 43 4D 44 3A 20 20 - CMD: 0058: 53 43 4F 45 78 70 72 65 SCOExpre 0060: 73 73 57 72 69 74 65 72 ssWriter 0068: 2E 65 78 65 20 20 2F 72 .exe /r 0070: 65 67 69 73 74 65 72 20 egister 0078: 2D 20 55 73 65 72 3A 20 - User: 0080: 4E 61 6D 65 3A 20 4E 53 Name: NS<---- 0088: 58 5C 61 64 6D 69 6E 69 X\admini <---- 0090: 73 74 72 61 74 6F 72 2C strator, <---- 0098: 20 53 49 44 3A 53 2D 31 SID:S-1 00a0: 2D 35 2D 32 31 2D 33 30 -5-21-30 00a8: 35 31 30 37 38 39 35 35 51078955 00b0: 2D 31 32 35 38 35 32 39 -1258529 00b8: 37 35 33 2D 32 31 39 32 753-2192 00c0: 32 36 36 33 37 2D 35 30 26637-50 00c8: 30 20 20 20 20 20 20 20 0 ========================= 2. Open Regedit and navigate to the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\VssAccessControl 3. Create a reg key below: Value type : DWORD Value name : the name of the user including domain name (ex: NSX\administrator) Value : 1 4. Restart the Volume Shadow Copy service. More informationYou may receive an event ID 8230 warning like the one below after registering the writer: Log Name: Application Source: VSS Date: 6/7/2012 7:57:16 PM Event ID: 8230 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: NsxSrv.nsx.domain.local Description: Volume Shadow Copy Service error: Failed resolving account administrator with status 1376. Check connection to domain controller and VssAccessControl registry key. Error-specific details: Error: NetLocalGroupGetMemebers(administrator), 0x80070560, The specified local group does not exist. This warning is generated because the VSS writer runs under the context of a domain user account. This warning can be safely ignored. ReferencesThe meaning of VssAccessControl is described in this site: Security Considerations for Requesters: http://msdn.microsoft.com/en-us/library/aa384604(VS.85).aspx
(http://msdn.microsoft.com/en-us/library/aa384604(VS.85).aspx)
"In these cases, the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\VssAccessControl registry key must be modified to instruct VSS that a specified user is safe to run a VSS requester." The SCOExpressWriter command-line utility registers an Orchestrator database as a component associated with the Orchestrator management server. This association instructs DPM to back up the Orchestrator database when it performs a backup of the management server. http://technet.microsoft.com/en-us/library/hh852622.aspx
(http://technet.microsoft.com/en-us/library/hh852622.aspx)
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations.PropertiesArticle ID: 2736842 - Last Review: July 24, 2012 - Revision: 2.1
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