Article ID: 273716 - Last Review: August 30, 2007 - Revision: 2.3 OLEXP: "Wnmsgupdt Caused An Invalid Page Fault In Module Kernel32.dll" Error Message When You Send an E-mail MessageThis article was previously published under Q273716 For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824
(http://support.microsoft.com/kb/257824/EN-US/
)
OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
When you send e-mail with Outlook Express, you may receive the following error message:
This program has performed an illegal operation and will be shut down.
Wnmsgupdt caused an invalid page fault in module kernel32.dll.
CAUSE
This behavior can occur if you configure Outlook Express to use the ATT WorldNet Software Dial-Up Networking connector to connect to the ATT Internet service provider (ISP) service.
RESOLUTION
To resolve this behavior configure Outlook Express to use a local area network (LAN) connection instead of using the ATT connector that is included with the ATT software.
To do this, either establish the connection to ATT before you start Outlook Express or create a new Dial Up Networking connector for the ATT service, and then configure Outlook Express to use that connector.
For information about how to create an ATT connector, view the following Wurd Web site:
http://www.wurd.com
(http://www.wurd.com)
To create a new Dial Up Networking connector for the ATT service:
MORE INFORMATION
The Wnmsgupdt.exe file is the program file that is in the ATT folder that is created when you install the ATT WorldNet software. The current version of this software is available on the following ATT Web site:
http://download.att.net
(http://download.att.net)
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. | Article Translations
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