WMI/WDM Provider Hangs with Large Data Blocks

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Article ID: 273773 - View products that this article applies to.
This article was previously published under Q273773
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The "Winmgmt" process stops responding (hangs) when a data block that is larger than 514 bytes is sent to a Windows Driver Model (WDM) device driver by using the WMI/WDM provider (Wmiprov.dll).


To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
   Date        Time      Version       Size     File name    Platform
   10/12/2000  17:23:52  1.50.1085.32  110,660  Wmiprov.dll  x86

Using the Hotfix Installer

NOTE: You can use this method only for Intel-based computers with Windows 2000 installed.
  1. Copy the hotfix file (Q273773.exe) to a local folder on your computer or to a share on your network.
  2. Run the Q273773.exe file and follow the directions.
  3. Restart your computer.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.


Article ID: 273773 - Last Review: October 25, 2006 - Revision: 3.1
  • Microsoft Windows Management Instrumentation 1.5
kbqfe kbhotfixserver kbbug kbenv kbfix KB273773
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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