Article ID: 273932 - Last Review: January 29, 2007 - Revision: 3.3 "STOP 1E" Error in a Video Driver While Autochk Is Running During StartupThis article was previously published under Q273932 SYMPTOMS
If Windows 2000 is configured to enter system standby with a time-out value set to a value that is less than the amount of time it takes to scan a disk and fix errors, and Autochk is scheduled to run, you may receive a "STOP 1E" error message on a blue screen that refers to the video driver. Autochk may be scheduled to run after the next reboot because of an incomplete shutdown, or if you attempted to perform a complete scan of the disk and automatically fix any errors.
CAUSE
This problem occurs because the video driver may not have been completely initialized before the standby occurred. When Power Manager sends the request to turn off the monitor, the video driver generates an error while it is trying to access uninitialized variables.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910
(http://support.microsoft.com/kb/260910/EN-US/
)
How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name -------------------------------------------------------- 09/21/2000 05:15p 5.0.2195.2295 559,888 Autochk.exe 09/21/2000 05:16p 5.0.2195.2296 572,176 Autoconv.exe 09/21/2000 05:16p 5.0.2195.2297 552,208 Autofmt.exe 08/27/2000 10:25p 5.0.2195.2104 13,072 Chkdsk.exe 08/27/2000 10:25p 5.0.2195.2104 13,072 Chkntfs.exe 11/01/2000 04:45p 5.0.2195.2104 26,384 Cnvfat.dll 08/27/2000 10:25p 5.0.2195.2104 14,096 Convert.exe 08/27/2000 10:25p 5.0.2195.2104 10,512 Diskcomp.com 08/27/2000 10:25p 5.0.2195.2104 8,464 Diskcopy.com 11/01/2000 04:45p 5.0.2195.2104 17,680 Fmifs.dll 08/27/2000 10:25p 5.0.2195.2104 34,064 Format.com 11/01/2000 04:45p 5.0.2195.2293 66,832 Ifsutil.dll 08/27/2000 10:25p 5.0.2195.2104 11,024 Label.exe 08/27/2000 10:25p 5.0.2195.2104 8,464 Recover.exe 08/27/2000 10:25p 5.0.2195.2104 10,000 Subst.exe 11/01/2000 04:45p 5.0.2195.2104 83,216 Ufat.dll 11/01/2000 04:45p 5.0.2195.2104 304,400 Untfs.dll WORKAROUND
To work around this problem, set the system standby time-out value to a value that is longer than the time that is required to complete scanning the drives and fixing errors.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2. MORE INFORMATIONFor additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below
to view the article in the Microsoft Knowledge Base:
249149
(http://support.microsoft.com/kb/249149/EN-US/
)
Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
| Article Translations
|
Back to the top
