Moving or Copying a publishing page in SharePoint can lose 'Contact' field value

Article ID: 2740027 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You have SharePoint Server 2010 server and a site collection that uses the Publishing site template.
  • You create a publishing page and set a SharePoint group as the Contact for the page.
  • You use the copy or move operation from 'Manage Content and Structure' page to transfer the page to a different location
In this scenario, after the transfer is completed the Contact field will no longer have the SharePoint group value.

Cause

Microsoft acknowledges that this is an expected behavior of the product at the time of creation of this article.

The “Manage Content and Structure” tool does not support SharePoint group information in user fields such as “Contact” for Copy or Move operations.

Resolution

SharePoint user information in the Contact field, as well as Active Directory group information in the field will be copied and moved as expected. So this issue can be solved by use of an Active Directory group rather than a SharePoint group.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2740027 - Last Review: August 14, 2012 - Revision: 3.0
Applies to
  • Microsoft SharePoint Server 2010
Keywords: 
KB2740027

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