You can’t use IXSSO to query an Index Server catalog after you install hotfix 2698365 in Windows 7 or Windows Server 2008 R2

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Article ID: 2740317 - View products that this article applies to.
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Symptoms

After you install update 2698365 on a computer that is running Windows 7 or Windows Server 2008 R2, you cannot query an Index Server catalog by using the IXSSO component. Specifically, when you try to call the IXSSO.Query.CreateRecordset method, you receive an error message that resembles the following:
No such interface supported -2147467262

Cause

This issue occurs because an old installation of ActiveX Data Objects (ADO) is removed after you install update 2698365.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.16xxxWindows 7 and Windows Server 2008 R2RTMGDR
    6.1.760 1.17xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1.22xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cidaemon.exe6.1.7600.1638514,84814-Jul-200901:14x86
Ciodm.dll6.1.7600.1638576,28814-Jul-200901:15x86
Cisvc.exe6.1.7600.1638520,48014-Jul-200901:14x86
Ixsso.dll6.1.7601.1791859,39231-Jul-201217:06x86
Perfci.hNot applicable42710-Jun-200921:33Not applicable
Perfci.iniNot applicable5,78410-Jun-200921:33Not applicable
Perffilt.hNot applicable14010-Jun-200921:33Not applicable
Perffilt.iniNot applicable2,30610-Jun-200921:33Not applicable
Cidaemon.exe6.1.7600.1638514,84814-Jul-200901:14x86
Ciodm.dll6.1.7600.1638576,28814-Jul-200901:15x86
Cisvc.exe6.1.7600.1638520,48014-Jul-200901:14x86
Ixsso.dll6.1.7601.2207659,39201-Aug-201217:02x86
Perfci.hNot applicable42710-Jun-200921:33Not applicable
Perfci.iniNot applicable5,78410-Jun-200921:33Not applicable
Perffilt.hNot applicable14010-Jun-200921:33Not applicable
Perffilt.iniNot applicable2,30610-Jun-200921:33Not applicable
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cidaemon.exe6.1.7600.1638516,38414-Jul-200901:38x64
Ciodm.dll6.1.7600.1638599,32814-Jul-200901:40x64
Cisvc.exe6.1.7600.1638519,45614-Jul-200901:38x64
Ixsso.dll6.1.7601.1791878,33631-Jul-201218:13x64
Perfci.hNot applicable42710-Jun-200920:51Not applicable
Perfci.iniNot applicable5,78410-Jun-200920:51Not applicable
Perffilt.hNot applicable14010-Jun-200920:51Not applicable
Perffilt.iniNot applicable2,30610-Jun-200920:51Not applicable
Cidaemon.exe6.1.7600.1638516,38414-Jul-200901:38x64
Ciodm.dll6.1.7600.1638599,32814-Jul-200901:40x64
Cisvc.exe6.1.7600.1638519,45614-Jul-200901:38x64
Ixsso.dll6.1.7601.2207678,33601-Aug-201217:47x64
Perfci.hNot applicable42710-Jun-200920:51Not applicable
Perfci.iniNot applicable5,78410-Jun-200920:51Not applicable
Perffilt.hNot applicable14010-Jun-200920:51Not applicable
Perffilt.iniNot applicable2,30610-Jun-200920:51Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_c5c5d7b8fb2f30d22cbb7f4979b19d98_31bf3856ad364e35_6.1.7601.22076_none_a119937c0221e6ef.manifest
File versionNot applicable
File size711
Date (UTC)02-Aug-2012
Time (UTC)08:01
PlatformNot applicable
File nameX86_db6ae6540ecd60e7ae56f34576f451c3_31bf3856ad364e35_6.1.7601.17918_none_159e27a1f7e4e8cb.manifest
File versionNot applicable
File size711
Date (UTC)02-Aug-2012
Time (UTC)08:01
PlatformNot applicable
File nameX86_microsoft-windows-i..xing-service-server_31bf3856ad364e35_6.1.7601.17918_none_b19b52c09675e8ab.manifest
File versionNot applicable
File size50,789
Date (UTC)02-Aug-2012
Time (UTC)08:04
PlatformNot applicable
File nameX86_microsoft-windows-i..xing-service-server_31bf3856ad364e35_6.1.7601.22076_none_b1e1e5abafc63388.manifest
File versionNot applicable
File size50,789
Date (UTC)02-Aug-2012
Time (UTC)08:04
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_6fbec3383a09080616d83fe5fa31ed86_31bf3856ad364e35_6.1.7601.17918_none_79ae252418199fab.manifest
File versionNot applicable
File size715
Date (UTC)02-Aug-2012
Time (UTC)08:01
PlatformNot applicable
File nameAmd64_cc748dcc321368350da51f90a4f7e560_31bf3856ad364e35_6.1.7601.22076_none_99054aefc230f945.manifest
File versionNot applicable
File size715
Date (UTC)02-Aug-2012
Time (UTC)08:01
PlatformNot applicable
File nameAmd64_microsoft-windows-i..xing-service-server_31bf3856ad364e35_6.1.7601.17918_none_0db9ee444ed359e1.manifest
File versionNot applicable
File size50,793
Date (UTC)02-Aug-2012
Time (UTC)08:01
PlatformNot applicable
File nameAmd64_microsoft-windows-i..xing-service-server_31bf3856ad364e35_6.1.7601.22076_none_0e00812f6823a4be.manifest
File versionNot applicable
File size50,793
Date (UTC)02-Aug-2012
Time (UTC)08:01
PlatformNot applicable

Properties

Article ID: 2740317 - Last Review: October 26, 2012 - Revision: 2.0
Applies to
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2740317

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