Article ID: 274086 - View products that this article applies to.
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When you try to open the MSN Money Investing Portfolio Manager, you receive the following error message:
The portfolio does not open.
MSN Money Software Installation Error
Your current browser settings prevent Web sites from writing information to your computer's hard disk. These bits of information are saved in files known as "cookies". In order to use all the features on MSN Money, please change your browser settings to allow cookies.
TIP: Click the link that says, How do I change my browser settings to allow cookies? under the error message. This will open the MSN Money Help topic for this subject.
For more information about cookies that are saved when you access the MSN Money Web site, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/186773/ )Some areas save preferences and other settings as "cookies" on your computer's hard disk when you access the MSN Money Web site
This issue may occur if one of the following conditions is true:
To resolve these issues, use the appropriate method. If you are using a third-party security program, use Method 3. If you are not using a third-party security program, try Method 1, and then Method 2.
Method 1: Security is set too highNote This resolution assumes that you are using Microsoft Internet Explorer 6 as your default browser. For information about how to download or upgrade Internet Explorer, visit the following Microsoft Web site:
Method 2: Password cookie is corruptedNote Use this method if the Privacy level slider under Internet Options is not set to Medium or Lower when you try Method 1.
Method 3: Third-party security programTurn off any third-party security programs when you want to use your MSN Money Investing portfolio.
For more information about how to set security levels in Internet Explorer 6, on the Internet Explorer Help menu, click Contents and Index. On the Index tab, in the keyword box, type privacy. In the list of topics, click change settings, and then click change privacy settings.