Computer-Assigned Programs Cannot Be Deployed from Shares in Different Forests

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Article ID: 274274 - View products that this article applies to.
This article was previously published under Q274274
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Symptoms

If the file server for a computer-assigned package is in a different forest, the assignment is not successful, and you receive error "1612":
The installation source for this product is not available. Verify that the source exists and that you can access it.


One event ID which corresponds to this issue is:

Source: Application Management
        Event ID 102
        The install of application "<Package Name>" from policy 
"<Policy Name>" failed. The error was "The installation source for 
this product is not available. Verify that the source exists and that you
can access it."
				

Cause

Permissions to the file, and share were assigned to the computer account. This behavior is by design because Windows NT LAN Manager (NTLM), not Kerberos, is used when authenticating between forests. Therefore, no computer account authentication takes place, and the package cannot be accessed. If the source files are being stored on a Windows NT 4.0 or Windows 2000 Cluster server, it will only use NTLM for authentication. Machine accounts require Kerberos for authentication; therefore the source files cannot be stored on a Windows NT 4.0 or Windows 2000 Cluster Server.

Resolution

Assign permissions to authenticated users on the file, and share permissions that contain the medium-scale integration (MSI) package.

Status

This behavior is by design.

More information

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
278472 Packages Assigned to Computers with Group Policy Are Not Installed

Properties

Article ID: 274274 - Last Review: October 26, 2013 - Revision: 4.0
Applies to
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbnosurvey kbarchive kbenv kbprb KB274274

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