Article ID: 274298 - View products that this article applies to.
This article was previously published under Q274298
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When you use the phone dial capability for contacts in Outlook, you may receive the following error message when you click End Call:
The telephony device driver is unable to respond to your request at this time.
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/276367/EN-US/ )OFF2000: How to Obtain the Latest Office 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.