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XADM: Exchange 2000 Setup Removes SMTP and NNTP from Internet Services Manager

Article ID: 274345 - View products that this article applies to.

This article was previously published under Q274345

SYMPTOMS

When you install Exchange 2000 Server, the Simple Mail Transfer Protocol (SMTP) and Network News Transfer Protocol (NNTP) virtual server objects are no longer displayed in Microsoft Windows 2000 Internet Services Manager.

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CAUSE

This issue can occur because these objects are now displayed in Exchange System Manager. The "directory to metabase" thread overwrites changes that are made in Internet Services Manager.

However, if only Exchange System Manager is installed and Messaging and Collaboration services are not installed, the SMTP and NNTP servers are not modified for use with Exchange 2000, and need to be available in the Internet Services Manager Microsoft Management Console (MMC) snap-in.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378

(http://support.microsoft.com/kb/301378/EN-US/ )

XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

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WORKAROUND

To work around this issue when you need to administer the local Internet services on a computer on which only the Exchange System Manager component of Exchange 2000 is installed, run the following commands to add the SMTP and NNTP virtual server objects back to the Internet Services Manager snap-in

regsvr32 c:\winnt\system32\inetsrv\smtpsnap.dll
regsvr32 c:\winnt\system32\inetsrv\nntpsnap.dll

where c:\winnt\system32\inetsrv is the path to your Microsoft Internet Information Services (IIS) version 5.0 installation folder.
cscript c:\inetpub\adminscripts\adsutil.vbs set smtpsvc/SmtpServiceVersion 5

where c:\inetpub is the path to your Microsoft Internet Information Services (IIS) version 5.0 inetpub folder.