"You do not have permission" error message when you try to open a shared Calendar folder in Outlook for Mac 2011

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Article ID: 2743752 - View products that this article applies to.
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Symptoms

When you try to open a shared Calendar folder in Microsoft Outlook for Mac 2011, you receive the following error message even though you have been granted permission to the folder:

Outlook cannot open the folder. You do not have permission to open this folder. Contact <Calendar owner's name> for permission.

Cause

This issue occurs because the owner of the folder that you want to access shares the subcalendar folder with you but does not share their default (primary) Calendar folder.

Resolution

To resolve this issue, the calendar owner must share both the primary and the secondary Calendar folders with you.

More information

In Outlook for Mac 2011, you must have at least Reviewer permission to access the other user's default Calendar folder to be able to also access any subcalendar folders.

For example, you have permissions to the following shared Calendar folders:

  • Calendar
  • Second Calendar
In this example, Second Calendar is a subfolder of Calendar. This is displayed as follows:

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Sub Calendar snapshot


To be able to open the other user's Second Calendar folder, you must have at least Reviewer permission to their default Calendar folder.

References

For more information about how to share a folder in Outlook for Mac 2011, see the following Office website:
Share a folder in an Exchange account

Properties

Article ID: 2743752 - Last Review: September 12, 2013 - Revision: 4.0
Applies to
  • Microsoft Outlook for Mac 2011
Keywords: 
kbsurveynew kbtshoot kbexpertiseinter KB2743752

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