Same File or Service Name Causes Incorrect FileInUse Dialog

Article ID: 2745579 - View products that this article applies to.
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Symptoms

When updating or uninstalled a Windows Installer application you may get a "File in use" dialog due to a file in use. The locked file that is triggering the  "File in use" dialog might not belong to the application being uninstalled.  The commonality may only be that the locked file shares the same name as a file being uninstalled.

Cause

The cause of the problem is a code defect.

Resolution

There is no hot fix available.  It is recommended that the Restart Manager be used whenever possible.  The Restart Manager is available in client operating systems Vista and later, and Servers 2008 and later.  It is enabled by default.

More information

Using Restart Manager
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2745579 - Last Review: August 17, 2012 - Revision: 1.0
Applies to
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Microsoft Hyper-V Server 2008
  • Microsoft Hyper-V Server 2008 R2
  • Microsoft Search Server 2008 Express
  • Windows Essential Business Server 2008
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Datacenter without Hyper-V
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Enterprise without Hyper-V
  • Windows Server 2008 R2 for Embedded Systems
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Service Pack 1
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Standard without Hyper-V
  • Windows Server 2008 Service Pack 2
  • Windows Server 2008 Standard
  • Windows Server 2008 Standard without Hyper-V
  • Windows Small Business Server 2008 Premium
  • Windows Small Business Server 2008 Standard
  • Windows Storage Server 2008 Basic
  • Windows Storage Server 2008 Basic 32-bit
  • Windows Storage Server 2008 Enterprise
  • Windows Storage Server 2008 R2
  • Windows Storage Server 2008 Standard
Keywords: 
KB2745579

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