Article ID: 274717
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When you open a document containing a PDF file in Adobe Acrobat Reader and then double-click the file attachment to open the file, the PDF file does not opened as expected. A second attempt to activate the embedded PDF may succeed and open the file.
This problem occurs on client computers where Adobe Acrobat Reader 4.0+ is installed.
Resolve this problem by linking to the PDF rather than embedding it. See the "More Information" section of this article for information on linking to the PDF.
The behavior you see when you attempt to activate an embedded PDF may vary with the host document and operating system. When you attempt to open the embedded PDF, you may experience one or more of the following problems or error messages:
Steps to Reproduce Behavior
NOTE: The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 274717 - Last Review: June 17, 2014 - Revision: 3.2