Article ID: 274766 - View products that this article applies to.
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The Exchange 2000 Server Information Store service may not be able to tune the number of remote procedure call (RPC) threads that the information store uses.
This problem can occur because although the information store reads the number of RPC threads allowed when a virtual server is started, these numbers are first created when the RPC Server service is started. The RPC Server service is started before the information store, therefore the information store picks up the RPC server default values of 5 (for the min rpc threads value) and 20 (for the max rpc threads value).
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378The English version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/301378/EN-US/ )XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Component: Information Store
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Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.
The fix in the "Resolution" section of this article changes the information store so that the information store obtains RPC thread values from the values that are set in the Directory service.