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Cannot Save Office Document in Original Format When Opened in a FrameArticle ID: 274810 - View products that this article applies to. This article was previously published under Q274810 SYMPTOMS
If a Web page contains a link to a Microsoft Office document and that link is contained in a frame, you cannot save the document in its original format if you activate the document in the frame. You can save the document only in HTML format.
For additional information about the latest service pack for Internet Explorer 5.5, click the article number below to view the article in the Microsoft Knowledge Base: 267954
(http://support.microsoft.com/kb/267954/EN-US/
)
How to Obtain the Latest Internet Explorer 5.5 Service Pack
WORKAROUND
To work around this behavior, and save the document in its original format, you must open the file in a new window. You can open a document in a new window using one of the following steps:
STATUS
If you do not want to use one of the workarounds, a fix is available and is included in Internet Explorer 5.5 Service Pack 2 (SP2). After you apply the fix, you have to click Away from in the document when it is open in the frame, and then use the tab key to retrieve the focus to the document. After the document has regained the focus, you are able to save it in the documents original format.
MORE INFORMATIONFor additional information, click the article number about how to change Internet Explorer to open linked files in Word instead of in browser below
to view the article about how to change Internet Explorer to open linked files in Word instead of in browser in the Microsoft Knowledge Base:
254918
(http://support.microsoft.com/kb/254918/EN-US/
)
Q254918 - WD2000: How to Change Internet Explorer to Open Linked Files in Word Instead of in Browser
REFERENCES
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PropertiesArticle ID: 274810 - Last Review: May 14, 2012 - Revision: 4.0 APPLIES TO
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