Article ID: 274810 - View products that this article applies to.
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SYMPTOMS

If a Web page contains a link to a Microsoft Office document and that link is contained in a frame, you cannot save the document in its original format if you activate the document in the frame. You can save the document only in HTML format.

For additional information about the latest service pack for Internet Explorer 5.5, click the article number below to view the article in the Microsoft Knowledge Base:
267954 How to Obtain the Latest Internet Explorer 5.5 Service Pack

WORKAROUND

To work around this behavior, and save the document in its original format, you must open the file in a new window. You can open a document in a new window using one of the following steps:
  • Right-click the link, and then click Open in New Window.
  • Configure the link on the server to open a new window by typing _ (blank) at the end of the link.
  • Configure the client computers to open all document links in a new window.

STATUS

If you do not want to use one of the workarounds, a fix is available and is included in Internet Explorer 5.5 Service Pack 2 (SP2). After you apply the fix, you have to click Away from in the document when it is open in the frame, and then use the tab key to retrieve the focus to the document. After the document has regained the focus, you are able to save it in the documents original format.

MORE INFORMATION

For additional information, click the article number about how to change Internet Explorer to open linked files in Word instead of in browser below to view the article about how to change Internet Explorer to open linked files in Word instead of in browser in the Microsoft Knowledge Base:
254918 Q254918 - WD2000: How to Change Internet Explorer to Open Linked Files in Word Instead of in Browser

REFERENCES

Properties

Article ID: 274810 - Last Review: February 28, 2014 - Revision: 4.0
APPLIES TO
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Media Center Edition 2005 Update Rollup 2
    • Microsoft Windows XP Tablet PC Edition
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kbnosurvey kbarchive kbenv kbie550presp2fix kbprb KB274810

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