You may receive an error when burning files to disc in Windows 8

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Article ID: 2748977 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  1. You have a Windows 8 computer with an optical disc drive which supports writing.
  2. You insert a blank disc into the writer and select "Tap to choose what happens with blank DVDs."
  3. You select "Burn files to disc."
  4. The "Burn a Disc" window will appear.
  5. You choose the "With a CD/DVD player" option.
  6. You click the "Next" button to open up an Explorer window.
  7. You drag a large file to the Explorer window that appeared in step 6.
  8. While the copy is still active, you right click on the blank disc in the left hand pane of Explorer and select "Burn to disc" from the context menu.

After you do this, you receive the following error message:

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2749078


Cause

This error occurs because the first copy session is still in progress. If you select "Burn to disc" again, Windows will attempt to burn files to the same drive again in a different session. This is not a supported scenario.

Resolution

Wait for the file copy to finish before starting "Burn to disc."
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2748977 - Last Review: October 31, 2012 - Revision: 5.0
Applies to
  • Windows 8
  • Windows 8 Enterprise
  • Windows 8 Enterprise N
  • Windows 8 N
  • Windows 8 Pro N
Keywords: 
KB2748977

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