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An update is available that enables Microsoft Lync 2010 for Windows Phone to display an Inactive presence status after 5 minutes in an idle state

Article ID: 2750301 - View products that this article applies to.

Introduction

This article describes an update that enables Microsoft Lync 2010 for Windows Phone to process the new Inactive token from the Lync Server Mobility Service. After you apply this update, Lync 2010 for Windows Phone displays your presence status as Inactive together with a yellow presence bar. This behavior occurs after you set the presence status to Busy and then leave the Lync client in an idle state for 5 minutes.

More information

To apply this new feature, install the following update:

2737907

(http://support.microsoft.com/kb/2737907/ )

Description of the cumulative update package for Lync 2010 for Windows Phone: October 2012

Note To enable the update, the Lync Server 2010 environment administrator must also install the updates that are mentioned in Microsoft Knowledge Base (KB) article 2743736 on the server.

For more information about KB 2743736, click the following article number to view the article in the Microsoft Knowledge Base:

2743736

(http://support.microsoft.com/kb/2743736/ )

Description of the cumulative update for Lync Server 2010, Mobility Service: October 2010

For more information about a similar issue in Lync 2010 for Android, click the following article number to view the article in the Microsoft Knowledge Base:

2717011

(http://support.microsoft.com/kb/2717011/ )

An update is available to enable Lync 2010 for Android to display the Inactive presence status after 5 minutes in an idle state

For more information about a similar issue in Lync 2010 for iPad and in Lync 2010 for iPhone, click the following article number to view the article in the Microsoft Knowledge Base:

2721077

(http://support.microsoft.com/kb/2721077/ )

An update is available to enable Lync 2010 for iPad and Lync 2010 for iPhone to display the Inactive presence status after 5 minutes in an idle state