Javascripts used by Operations Manager Management Packs fail to execute with "Can't find script engine"

Article ID: 2750487 - View products that this article applies to.
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Symptoms

Javascripts used by System Center Operations Manager 2007 Management Packs for monitoring fail to execute on a specific agent and the following error is generated:

CScript Error: Can't find script engine "JScript" for script "C:\Program Files\System Center Operations Manager 2007\Health Service State\Monitoring Host Temporary Files 8\1596\DiscoverHealthServiceCommunicationRelationships.js".

Cause

This can occur if there are incorrect permissions applied to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{f414c261-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32

Resolution

To resolve this issue, edit the permissions on the registry key mentioned above and make sure they are as follows:

SYSTEM (READ ACCESS)
Administrators(Localsystem\administrators) (READ ACCESS)
Users (Localsystem\users) (READ ACCESS)
TrustedInstaller (Full control ACCESS)
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2750487 - Last Review: October 15, 2012 - Revision: 3.0
Applies to
  • Microsoft System Center Operations Manager 2007
  • Microsoft System Center Operations Manager 2007 Service Pack 1
  • Microsoft System Center Operations Manager 2007 R2
  • Microsoft System Center 2012 Operations Manager
Keywords: 
KB2750487

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