A Windows Server 2012-based RD Connection Broker server does not process connection requests after the SQL Server database goes offline

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Article ID: 2750808 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You have a Remote Desktop (RD) Connection Broker server that is running Windows Server 2012. The server is configured for high availability.
  • The SQL Server database that the RD Connection Broker server connects to goes offline for more than 5 minutes.
  • The SQL Server database goes back online.
In this scenario, the RD Connection Broker server does not process connection requests to remote desktops. 

Resolution

To resolve this issue, restart the RD Connection Broker server.

More information

For more information about how to deploy RD Connection Broker with high availability in Windows Server 2012, go to the following Microsoft website:
How to deploy an RD Connection Broker with high availability in Windows Server 2012

Properties

Article ID: 2750808 - Last Review: August 31, 2012 - Revision: 1.0
Applies to
  • Windows Server 2012 Datacenter
  • Windows Server 2012 Essentials
  • Windows Server 2012 Standard
Keywords: 
kbexpertiseadvanced kbprb kbsurveynew KB2750808

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