Article ID: 2752612 - View products that this article applies to.
Expand all | Collapse all

Symptoms

Assume that you are running Microsoft InfoPath on a Windows Server 2008 R2 server, and the Desktop Experience feature is not enabled on the server. In this situation, you cannot use InfoPath to publish an InfoPath form on a Microsoft SharePoint Server 2013 server. Additionally, when you try to publish and save the form, you receive the following error message:

InfoPath cannot save the following form: Form Name. This Document Library was either renamed or deleted, or network problems are preventing the file from being saved. Contact your network administrator.

Cause

This issue occurs because the Desktop Experience feature is not enabled on the Windows Server 2008 R2 server. Therefore, connections cannot be made from the Windows Server 2008 R2 server to the SharePoint server.

Workaround

To work around this issue, install the Desktop Experience feature, and restart the Windows Server 2008 R2 server. Then, start the Themes service from the Windows Services console.

Properties

Article ID: 2752612 - Last Review: November 6, 2012 - Revision: 1.0
Applies to
  • Microsoft SharePoint Server 2013
Keywords: 
KB2752612

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com