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"The delegates page is not available. Cannot access Outlook folder" error message when you try to configure a delegate by using Outlook 2007 or Outlook 2010 in an Exchange Server 2010 environment
Article ID: 2753709 - View products that this article applies to.
Assume that you do one of the following:
The delegates page is not available. Cannot access Outlook folder. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Note This issue occurs in a Microsoft Exchange Server 2010 environment.
This issue occurs because an account attribute in Active Directory Domain Services (AD DS) references the value of a deleted object. For example, the account attribute references CN=Deleted Objects.
To work around this issue, remove the value of the deleted object in the affected account attribute by using the Active Directory Service Interfaces (ADSI) Edit tool.
Note To identify which value belongs to the deleted object in the account attribute, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the ADSI Edit tool, go to the following Microsoft website:
General information about the ADSI Edit toolFor more information about the ldifde command, go to the following Microsoft website:
General information about the ldifde command