When you install or run the Microsoft Visio Trial program, you may receive the following error message:

Back to the top

Microsoft has released a Visio 2000 Trial CD Patch to address an isolated problem that may occur when you install or start the 60 day Evaluation Kit editions of the program.

NOTE: For Microsoft Windows NT users, Administrator privileges are required for you to install or patch the Visio software on the computer. You must either log on to your computer as an Administrator or ask your System Administrator for assistance.

To work around this problem, follow these steps:

1.	Insert the Evaluation Kit CD into your CD-ROM drive. An Autorun installer should appear in the center of your screen. If the Autorun installer does not appear, follow these steps: a. Start Windows Explorer. b. In the Folders list (left pane in Windows Explorer), click the CD-ROM drive, for example, (D:). c. Skip to step 3.
2.	Click Browse the CD.
3.	Locate VSetupT.exe, and then double-click it.
4.	Click Start, point to Programs, and then click Microsoft Visio.

If you continue to receive the error message that is mentioned in the "Symptoms" section, continue to the next procedure, "How to Install the Patch."

Back to the top

How to Install the Patch

To install the Visio Evaluation Kit Patch, follow these steps:

1.	Download the file for your Visio Trial Edition from the Microsoft Download Center. NOTE: There are four (4) separate patch files, each designed for a specific edition. You need to download only the patch file designed for your edition of the Evaluation Kit.The following file is available for download from the Microsoft Download Center: Download Visio_Standard_Patch.exe now (http://download.microsoft.com/download/visio2000std/patch/2000/win98me/en-us/visio_standard_patch.exe) Download Visio_Professional_Patch.exe now (http://download.microsoft.com/download/visio2000pro/patch/2000/WIN98Me/EN-US/Visio_Professional_Patch.exe ) Download Visio_Technical_Patch.exe now (http://download.microsoft.com/download/visio2000tech/patch/2000/win98me/en-us/visio_technical_patch.exe) Download Visio_Enterprise_Patch.exe now (http://download.microsoft.com/download/visio2000enterprise/patch/2000/win98me/en-us/visio_enterprise_patch.exe) For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591 (http://support.microsoft.com/kb/119591/EN-US/) How to Obtain Microsoft Support Files from Online Services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
2.	Locate the file that you downloaded in step 1, and then double-click it to apply the patch. The patch is installed automatically; no further user intervention is required.
3.	Click Start, point to Programs, and then click Microsoft Visio.

Back to the top

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Back to the top