Blank Pages in Microsoft Windows Millennium Edition (Me) Help and Support

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Article ID: 275651 - View products that this article applies to.
This article was previously published under Q275651
This article has been archived. It is offered "as is" and will no longer be updated.
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
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SYMPTOMS

When you start Help and Support in Microsoft Windows Millennium Edition (Me), the following behaviors may occur:
  • The links on the Home page may not function.
  • You may see only five links on the Home page.
  • The Index page may be blank.

CAUSE

These issues can occur if the file association for HTML Component (.htc) files is missing from the registry.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, create the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Classes\.htc
HKEY_CLASSES_ROOT\.htc
After you create this key, add the following value to the new key:
Value Name: Content Type
Value Type: String
Value Data: text/x-component

MORE INFORMATION

The missing registry key also affects the System Restore tool. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
275646 System Restore Shows Date of Saturday, December 30, 1899

Properties

Article ID: 275651 - Last Review: October 21, 2013 - Revision: 1.2
APPLIES TO
  • Microsoft Windows Millennium Edition
Keywords: 
kbnosurvey kbarchive kbenv kbprb KB275651

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