Article ID: 2758949 - View products that this article applies to.
Expand all | Collapse all

On This Page

Symptoms

Consider the following scenario:
  • Multiple certificates are installed in the certificate store on a client computer that is running Windows 7 or Windows Server 2008 R2. 
  • One of the certificates does not have a private key.
  • You try to build a connection that is based on the IP-HTTPS protocol. For example, you try to build a connection by using the DirectAccess feature.  
  • The IP-HTTPS protocol selects the certificate that does not have a private key to build the connection.
  • If you query the Direct Access IP-HTTPS interface status using the "netsh in httpstunnel show int" command, you see the error 0x8009030e, which resolves to SEC_E_NO_CREDENTIALS 
In this scenario, the connection is not established. 

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.22xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Iphlpsvc.dll6.1.7601.22130501,24809-Oct-201217:30
Iphlpsvcmigplugin.dll6.1.7601.2213051,20009-Oct-201217:30
Netcorehc.dll6.1.7601.22130175,10409-Oct-201217:31
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Iphlpsvc.dll6.1.7601.22130570,88009-Oct-201218:31x64
Iphlpsvcmigplugin.dll6.1.7601.2213060,41609-Oct-201218:31x64
Netcorehc.dll6.1.7601.22130246,27209-Oct-201218:32x64
Iphlpsvcmigplugin.dll6.1.7601.2213051,20009-Oct-201217:30x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Iphlpsvc.dll6.1.7601.22130982,01609-Oct-201217:24IA-64
Iphlpsvcmigplugin.dll6.1.7601.22130133,63209-Oct-201217:24IA-64
Netcorehc.dll6.1.7601.22130479,23209-Oct-201217:25IA-64
Iphlpsvcmigplugin.dll6.1.7601.2213051,20009-Oct-201217:30x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_49b3a5f25bf99f0c38e7ff0638138c8d_31bf3856ad364e35_6.1.7601.22130_none_757de0f9a3ba1875.manifest
File versionNot applicable
File size708
Date (UTC)09-Oct-2012
Time (UTC)21:09
File nameX86_7951d8c5ae519c5f7dc43666694066ca_31bf3856ad364e35_6.1.7601.22130_none_ee10dbdf2d733e83.manifest
File versionNot applicable
File size1,068
Date (UTC)09-Oct-2012
Time (UTC)21:09
File nameX86_803b35ea0f3cb78d24d397a4415088e1_31bf3856ad364e35_6.1.7601.22130_none_e81663e3b2613c1a.manifest
File versionNot applicable
File size716
Date (UTC)09-Oct-2012
Time (UTC)21:09
File nameX86_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.22130_none_145a5842f3ce1edf.manifest
File versionNot applicable
File size126,735
Date (UTC)09-Oct-2012
Time (UTC)18:03
File nameX86_microsoft-windows-netcorehelperclasses_31bf3856ad364e35_6.1.7601.22130_none_e49f8367f4f57325.manifest
File versionNot applicable
File size52,774
Date (UTC)09-Oct-2012
Time (UTC)18:08
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_06681408a043807f2e585c6d3ef703b0_31bf3856ad364e35_6.1.7601.22130_none_10f539f9e2b73d4a.manifest
File versionNot applicable
File size720
Date (UTC)09-Oct-2012
Time (UTC)21:09
File nameAmd64_3b337140f0bfa3b9244b46d5280bf4d7_31bf3856ad364e35_6.1.7601.22130_none_d60d6dbe19b4d978.manifest
File versionNot applicable
File size1,426
Date (UTC)09-Oct-2012
Time (UTC)21:09
File nameAmd64_48359facc0ec83aedf55bdb0ee95c6d1_31bf3856ad364e35_6.1.7601.22130_none_6e0bc31e3b1b4979.manifest
File versionNot applicable
File size1,064
Date (UTC)09-Oct-2012
Time (UTC)21:09
File nameAmd64_ca6dc1e7cde69b343bc6579e972a9546_31bf3856ad364e35_6.1.7601.22130_none_27fc47a602725abb.manifest
File versionNot applicable
File size1,082
Date (UTC)09-Oct-2012
Time (UTC)21:09
File nameAmd64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.22130_none_7078f3c6ac2b9015.manifest
File versionNot applicable
File size126,741
Date (UTC)09-Oct-2012
Time (UTC)19:09
File nameAmd64_microsoft-windows-netcorehelperclasses_31bf3856ad364e35_6.1.7601.22130_none_40be1eebad52e45b.manifest
File versionNot applicable
File size52,778
Date (UTC)09-Oct-2012
Time (UTC)19:15
File nameWow64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.22130_none_7acd9e18e08c5210.manifest
File versionNot applicable
File size123,749
Date (UTC)09-Oct-2012
Time (UTC)17:49
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_5bcde646dd1b574c2392893c0095df50_31bf3856ad364e35_6.1.7601.22130_none_eb4114a5b9d39185.manifest
File versionNot applicable
File size1,785
Date (UTC)09-Oct-2012
Time (UTC)21:09
File nameIa64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.22130_none_145bfc38f3cc27db.manifest
File versionNot applicable
File size126,738
Date (UTC)09-Oct-2012
Time (UTC)18:55
File nameIa64_microsoft-windows-netcorehelperclasses_31bf3856ad364e35_6.1.7601.22130_none_e4a1275df4f37c21.manifest
File versionNot applicable
File size52,776
Date (UTC)09-Oct-2012
Time (UTC)18:59
File nameWow64_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.1.7601.22130_none_7acd9e18e08c5210.manifest
File versionNot applicable
File size123,749
Date (UTC)09-Oct-2012
Time (UTC)17:49

Properties

Article ID: 2758949 - Last Review: March 17, 2014 - Revision: 4.0
Applies to
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
Keywords: 
kbqfe kbhotfixserver kbsurveynew kbexpertiseadvanced kbfix kbautohotfix KB2758949

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com