Error message "Stop error code 0x0000007F (UNEXPECTED_KERNEL_MODE_TRAP)" while retrieving data from the Clipboard

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Article ID: 275925
This article was previously published under Q275925
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SYMPTOMS

When you retrieve bitmaps previously saved on the Clipboard, you may receive the following error message:
Stop 0x0000007F(00000008 00000000 00000000 00000000)
UNEXPECTED_KERNEL_MODE_TRAP

CAUSE

This behavior may occur because certain types of bitmaps saved on the Clipboard can cause a recursive code path to run. This behavior only occurs when the client runs with a color depth at or below 256 colors.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.

Properties

Article ID: 275925 - Last Review: March 26, 2012 - Revision: 4.0
Keywords: 
kbhotfixserver kbqfe kbbug kbfix kbwin2000presp2fix KB275925

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