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Summary

This article describes the issue that is fixed in the Microsoft Outlook 2010 hotfix package that is dated February 12, 2013.

INTRODUCTION

Issue that this hotfix package fixes

  • Consider the following scenario:

    • You enable the Room Finder feature by configuring Room List Distribution Groups in Microsoft Outlook 2010.

    • You set the work hours to a length of time that is over 12 hours on the Calendar tab in the Outlook Options dialog box. For example, you set the start time to 03:00 and the end time to 23:00.

    • You create a meeting request for a meeting that is scheduled to start after the first 12 working hours. For example, you schedule the meeting to start at 15:30.

    In this scenario, the room list is not populated correctly.

    Note This problem does not occur if you schedule the meeting to start within the first 12 working hours (for example, at 14:30).

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft Office 2010 Service Pack 1 (SP1) installed to apply this hotfix package. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2510690 List of all Office 2010 SP1 packages

Restart requirement

You do not have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in WindowsAfter you install the hotfix package, follow these steps to enable the hotfix:

  1. Click Start, click Run, type regedit in the Open box, and then click OK.

  2. Locate and then select the following registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Calendar

  3. On the Edit menu, point to New, and then click DWORD Value.

  4. Type SchedulingSuggestionLimit, and then press Enter.

  5. In the Details pane, right-click SchedulingSuggestionLimit, and then click Modify.

  6. In the Value data box, type 48, and then click OK.

  7. Exit Registry Editor.

We recommend that you change only the default value for effected users and not for the whole company. If you change the values for the whole company, you may experience performance issues on the server.

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to resolve the issue that listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86 versions

Download information

File name

File version

File size

Date

Time

Outexum2010-kb2760799-fullfile-x86-glb.exe

14.0.6134.5001

1,631,240

23-Jan-13

21:14

Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Outexum-x-none.msp

Not Applicable

413,696

16-Jan-13

21:58

Outexum-x-none.msp file information

File name

File version

File size

Date

Time

Umoutlookaddin.dll

14.0.6133.5000

1,044,032

17-Dec-12

21:12

x64 versions

Download information

File name

File version

File size

Date

Time

Outexum2010-kb2760799-fullfile-x64-glb.exe

14.0.6134.5001

1,631,240

23-Jan-13

21:14

Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Outexum-x-none.msp

Not Applicable

413,696

16-Jan-13

21:58

Outexum-x-none.msp file information

File name

File version

File size

Date

Time

Umoutlookaddin.dll

14.0.6133.5000

1,554,496

17-Dec-12

21:15



References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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