Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
The Windows Server Update Services console crashes when browsing for updates
Article ID: 2761925 - View products that this article applies to.
The Windows Server Update Services (WSUS) console crashes when browsing for updates and displays the following error message:
An unexpected error occurred.
click reset server node to try to connect to the server again
Event Type: Error
Event Source: Windows Server Update Services
Event Category: None
Event ID: 7053
Description: The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console.
To resolve this issue, delete the WSUS application cache from the location below:
C:\Documents and Settings\<user profile>\application data\microsoft\mmc
where user profile is the currently logged in user profile.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2761925 - Last Review: October 11, 2012 - Revision: 1.0