Article ID: 276384 - Last Review: December 3, 2007 - Revision: 4.5 SMTP Traffic from Outside of Forest Generates NDRThis article was previously published under Q276384 On This PageSYMPTOMS
Inbound Internet mail is returned to the sender with a non-delivery receipt (NDR) with the following error message:
This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. Recipient Name
Reporting-MTA: dns;Destination Exchange server name Received-From-MTA: dns;Relaying server Arrival-Date: Date Final-Recipient: rfc822;Recipient Name Action: failed Status: 5.0.0 The NDR may have an attachment with a name similar to "ATT00086.dat". It can be opened with Notepad and the content will be:
Reporting-MTA: dns;Destination Exchange server name Received-From-MTA: dns;Relaying Server Name Arrival-Date: Date Final-Recipient: rfc822;Recipient SMTP address Action: failed Status: 5.0.0 CAUSE
An incorrect or missing domain entry in Internet Message Formats can cause this problem. By default, the entry is named "default," and has a domain value of "*" (an asterisk), which allows all domains to send messages to this server. For example, changing the domain to a company domain causes mail sent from an address outside Active Directory to be returned with the errors listed in the "Symptoms" section. Removing the entry has the same effect.
RESOLUTION
To resolve this issue, re-create (if necessary), and set an Internet Message Format entry to Domain that is equal to "*".
To Re-Create an Entry
MORE INFORMATION
You can find Internet Message Format under Global Settings in the Microsoft Exchange System Manager snap-in.
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