XCCC: Exchange Conference Service Does Not Upgrade from Evaluation Version to Full Version

Article translations Article translations
Article ID: 276605 - View products that this article applies to.
This article was previously published under Q276605
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

On This Page


When you update your Microsoft Exchange 2000 Conferencing Server installation from the Release Candidate 2 (RC2) evaluation version to the release to manufacturing (RTM) version, your Exchange Conference Service may not be upgraded from the evaluation version to the full version.


The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download Q276605engi.exe now
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

The English version of this fix should have the following file attributes or later:

Component: Setup

Collapse this tableExpand this table
File nameVersion


Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Conferencing Server. This problem was first corrected in Microsoft Exchange 2000 Conferencing Server Service Pack 1.


Installing the Fix

  1. Upgrade your Exchange 2000 Conferencing Server installation from the RC2 version to the RTM version.
  2. Click Start, and then click Run.
  3. Click Browse, locate and click hotfix setup.dll, and then click OK.
  4. In the Run box, click OK.
  5. Click Start, point to Settings, and then click Control Panel.
  6. Click Add/Remove Programs.
  7. Click Microsoft Exchange 2000 Conferencing Server, and then click Reinstall.
  8. Type the CD-ROM Key number in the CD-Key Wizard dialog box.
  9. Click Next and finish the installation.


Article ID: 276605 - Last Review: October 21, 2013 - Revision: 5.3
  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange 2000 Conferencing Server
kbnosurvey kbarchive kbdownload kbdownload kbbug kbexchange2000presp1fix kbfix kbgraphxlinkcritical kbqfe KB276605

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com