Article ID: 2769371 - View products that this article applies to.
Assume that you move an e-Discovery arbitration mailbox from Microsoft Exchange Server 2010 to Microsoft Exchange Server 2013. In this situation, you cannot retrieve the call detail records (CDRs) from Exchange Management Console (EMC), Exchange Management Shell (EMS) or Exchange Control Panel (ECP) in Exchange Server 2010.
To work around this issue, use the Exchange Administration Center (EAC) in Exchange Server 2013 to retrieve the CDRs.
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